[Resolved] EaseMyTrip.com — After payment (net banking) the web page shows error and flights, were not booked even then money is not refunded

diwaease

from Chennai, Tamil Nadu

Address:

Vadodara, Gujarat, 390008

On 12 may 17, i tried to book two flight tickets from chennai to male. But after my transaction the web page showed error and tickets weren't booked. I raised a complaint to sbi for refund, but they said that transaction was successful and the money have transferred to easemytrip. Till now i didn't get any response from easemytrip regarding my transaction. Neither the flight tickets were booked nor the money have been credited. I tried calling the customer care, but they didn't pick my call. Pl do check and refund my money.
Transaction detail :
Id : igabhizvw8
Money : 16346
Date : 12 may 2017

Was this information helpful?

No (0)

Yes (0)

Dec 9, 2018

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

EaseMyTrip.com Customer Care's response Dear SirMa'am,
We are sorry for the inconvenience caused.
Please help us with the booking details and the registered mobile number and email id so that we can track the same and can assist you better on the same.

Related EaseMyTrip.com reviews

View all 1308 EaseMyTrip.com Reviews

Comments

banduk19

Hello, I am facing the same problem. On top of that, I did manage to call them up and they have set me on a wild goose chase for more than 17 days. I am planning to move consumer court. The only trouble is that my amount Rs 6242 is too small for them to even flinch. I am trying to liaise with other people who have faced the same difficulty with easemytrip. Please find my email id below and contact me so that we can move the consumer court together.
[protected]@rediffmail.com