[Resolved] EaseMyTrip.com — After payment (net banking) the web page shows error and flights, were not booked even then money is not refunded
Vadodara, Gujarat, India
On 12 may 17, i tried to book two flight tickets from chennai to male. But after my transaction the web page showed error and tickets weren't booked. I raised a complaint to sbi for refund, but they said that transaction was successful and the money have transferred to easemytrip. Till now i didn't get any response from easemytrip regarding my transaction. Neither the flight tickets were booked nor the money have been credited. I tried calling the customer care, but they didn't pick my call. Pl do check and refund my money.
Transaction detail :
Id : igabhizvw8
Money : 16346
Date : 12 may 2017
Complaint marked as Resolved Dec 9, 2018
[May 24, 2017] EaseMyTrip.com customer support has been notified about the posted complaint.
Verified SupportEaseMyTrip.com Customer Care's response, Nov 08, 2018
We are sorry for the inconvenience caused.
Please help us with the booking details and the registered mobile number and email id so that we can track the same and can assist you better on the same.
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