EaseMyTrip.com Complaints & Reviews

Today i have booked a round trip flight tickets from lucknow to Goa. My 15, 286 rupees has deducted from my account (google pay). Payment status is showing successfull but it's more than 10 hours. My ticket status is showing still pending. I just want to confirm my tickets. No one is giving satisfactory reply in customer care calls on easemytrip customer care support.

I try to book my air ticket from YONO APP just now and my payment has been deducted but I still didn't receive any Ticket or Reference Id, booking id or Confirmation message.Please look on it ASAP and Refund my Money ASAP, I have attached my transaction details.

I have booked tickets from Hyderabad to Delhi for Amit Sharma and Naveen Pal on 30th October amounting 10867 but not ticketing done by the firm but amount has been debited from my account.

Plz reply when I will get my refund

My Varanasi to Kolkata flight got rescheduled and there was no intimation to me over email, call or sms. I turned up at Varanasi Airport at 7pm and informed by airport authority that there was no such flight. While calling GoFirst airways they said that it got rescheduled and intimation has been send to tour travel agent easemytrip, it is their responsibility to inform you. Whereas easemytrip is saying all details has been provided to gofirst and it their responsibility now. It is being ball passing happening now between two. I have been mentally harassed and to reach home for medical ground. Need your help to get it sorted asap.
Apart from flight fare also require additional cost of 2700 INR which I need to spend additionally.
My PNR number is TB34MT, Varanasi to Kolkata Flight.
Name: Arindam Dutta
Flight: GoFirst
Travel agent: Easemytrip.com

Yesterday i booked a train ticket. I paid amount and my amount get debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account through canara bank, i have call about 10 times for refund but still no refund received and when ever i call, it takes hours to connect with sales and support team.plz refund my amount. 🙏

72 hours already over ...thats why iam say you are cheating to customer..your company truthness already broken ...iam also working in a travel agency...in my agency all airindia pax got their refund ..only your customer haven't get refund.. that's you negative point ..you don't try...you already sent email to airindia..did you enquire why they didn't give reply??please tell me...my dear...please give correct answer...your are delaying..please tell your sales team to call airindia and ask for my refund... donot cheat any...airindia processed refund on october.they says that cancel RA refund and initiate system refund ...ease my trip is one of cheatest app in india...i never recommend to any one...you have interest to buy money from customer and not interested for give back as a refund a say fake advice to customer...i will wait till today evening as per your 72 hours completion for updation..other wise iam file a consumer complaint against you cheatness.One of your Exicutive say" will give an update with in 72 hours" i have proof of voice call record and whattsapp chat..if you don't know about refund don't say to customer, customer belive you...i don't believe any one from ease my trip you are changing time to time...

I had bought a ticket from Vistara airlines from Delhi to Leh(PNR no.PN 69qB).The flight was cancelled due to COVID pandemic.It was bought via my agent Ease my trip.According to Verdict of honourable Supreme Court, they were bound to give me full return.I had claimed for full return.But they gave me parial return.Please do the needful.

I have booked a flight ticket for Rs. 6, 033. The amount was debited from bank account, but the ticket booking was not completed.
Date of incident: 31 Oct 2021
Time of incident: 05:22 PM

Request you to process the full refund at the earliest.

I made the payment but the booking window closed and no details being reflected and unable to book flight

Hello team,
I tired to book a flight ticket from Hyderabad to Chandigarh at 12:00 a.m. 27 October, 2021 for two passengers. I made a payment using NetBanking and the amount got debited but there was no redirection to booking confirmation page on the app(which usually occur on successful payment), and when i called the customer care they said they didn't receive any money and the ticket is not confirmed.

I have booked train tickets in easemytrip through google pay, I got my tickets but I need to cancel the tickets.but cancellation option not available

I have book a ticket for imphal to delhi all payment is done but it is still pending i got the booking id

Dear Sir/Madam,
I had booked a train ticket through your agency for travelling from Delhi to Bhatinda on !8 Sep 2021 by Train No 5909 and my Booking ID was EMT _86851310 and total amount paid was Rs 745.40. The ticket didn'n get confirmed and the amount has not been refunded as yet. Please do .the needful.
Thanks,
B G Pathak

Booked a flight, amount deducted but flight not confirmed. poor customer service as helpline numbers aren't being answered. mail services are automated with no exact solution to proceed.

I have booked 2 tickets from Chennai to Pune today.For me amount debited but tickets not received.
Flight name : Indigo, 27 Nov 2021,
Passenger name..Vishal Khairnar
& Tejaswini Gaikwad

I have booked my ticket through Ease my trip. As you are aware that due to COIVD 19 situation all schedule flights were cancelled. In this regard, not yet received my refund.
please find below Trip Details:
No. of Passenger:1. Round Trip to Mumbai to Madurai
Booking ID is EMT71118225; Ticket No: TB3NHM/1/1 and TB3NHM/1/2.
SpiceJet
SG­6378
Mumbai 13:25
Wed­08Apr2020
Terminal 2 02h 00mbr...

Money deducted but no booking...not refunded too

My money debited, but ticket not booked 😭😭😭😭😭
I m a student my parents scolding me

Hi,
I booked my flight from easemytrip.com from Patna to Bangalore scheduled on 12 OCT 2021. PNR: TR8H7H. On 11 OCT 2021 Airline contacted me and told due to operational reason the flight got cancelled. They assured me 100 percent refund. Asked me to get in touch with easemytrip.com for refund. From 11 onwards I am trying to get in touch with them for refund. Their phone numbers are not working. Whatsapp replies are automated.

Please help me in getting the refund.

I have booked parampara resort and spa, Coorg for October 30th 2021 and have deducted full amount from my bank account. Parampa resort have mailed me saying booking is not confirmed unless they get booking confirmation from ease my trip and asked me to contact agent regarding this. So I have tried contacting them number of times through mail and phone call but no response. Even parampara resort, Coorg tried contacting them but no response. Please check it and let me know what to be done. Is booking confirm with resort or will get full refund if booking is not confirmed?