EaseMyTrip.com Complaints & Reviews

Booking id: EMT75171945/ PNR: O6EQNC.
The booking was for Pune to Kolkata o 9.4.21. The booking was cancelled. The refund has not yet been made.
I had several round of talks with your customer care executives ( Arban, Akanksha) and several round of exchange of emails with Madam Salini, Madam Roopmati, Madam Priya, Madam Shivani over the issue. However, refund amount has not yet been credited to my Credit card a/c. Kindly expedite...

This is to inform that I have a flight from DUbai to Bangalore on 27th April and since 24th April, I'm trying to reschedule the flight because of the COVID situation.

Tried calling the help line, they suggested me to write a mail with the desired date, I wrote a mail on 23rd April, but received response saying to visit website with step by step instruction to reschedule my flight. Tried doing the same with different dates...

My name is Uttam Kothari;
Booking ID EMT79860728
Raipur to chennai.Indigo 6E -613, flight cancelled on17/04/21, My, ;
ticket cancelled on17/04/21from Indigo site
out of 12682 rs they make refund of 7070rs only.
OK, but ease my trip giving me refund of 2070 rs only'
Your call center contact told me this refund is calculated on "NO SHOW" basis, totally wrong as Icancelled my ticket on 17/04 and my travel...

My booking ID is EMT69956511
I had booked ticket of date 6th April 2020, due to lockdown airline cancelled flight and gave me open ticket (I have physical copy from Airindia).
But when i went to reschedule my flight Airindia told that Easemytrip has already cancelled this flight and we refunded the full ticket amount on May-2020.
So Easemytrip cancelled my open ticket and didnt even informed me about this, they kept booking...

On the 26th of February 2020, I had booked return flight tickets sector Goa-Dubai-Goa for the 2nd of April 2020 through EaseMyTrip. The booking was confirmed for 2 Passengers and the booking ID was EMT71168750.
The total purchase price was Rs.37, 802.00 which was paid by debit card and receipt thereof acknowledged.
Due to the Pandemic Lockdown and subsequent cancellations of flights I was not able to travel to my destinationbr...

On the 26th of February 2020, I had booked return flight tickets sector Goa-Dubai-Goa for the 8th of April 2020 through EaseMyTrip. The booking was confirmed for 4 Passengers and the booking ID was EMT71167497.
The total purchase price was Rs.75, 516.00 which was paid by debit card and receipt thereof acknowledged.
Due to the Pandemic Lockdown and subsequent cancellations of flights I was not able to travel to my destination....

Dear Sir/Madam

due to this covid-19.
i was not able to travel so requesting you to full refund my ticket money at the earliest....

I tired to book a flight ticket from Guwahati to Agartala at 13.00 hrs on 21st April, 2021. I tired to complete the payment via Gpay 1st time the app didn't recognize my fingerprint as my fingertip was wet, i couldn't make the payment, so i went back to the easemytrip app and tried again vai Gpay, this time i gave my upi id and money got deducted i even received a reward card in Gpay (later that turned out to be better luck next time) but...

How can i delete my account permanantly?...

3 months ago I booked a Vistara ticket and due to bad weather flight was canceled. My refund has not come yet. Please refund my confirmation mail to me....

Dear Sir,
I have booked flight for Bagdogra to New Delhi for dated 17.04.2021 vide booking ID EMT79859868 PNR J8JQY but wrongly it was booked for dated 17.06.2021. Due to wrong date booking I have immediately cancelled the tickets within one hour of booking on the same day and spoke to executive of Easemytrip and Air India regarding cancellation. They have intimated that if you cancelled the flight with in 24 hrs of booking full...

My flight with Qatar Airways for flight date 31 Jan 2021 from Pune-Del-Doha-Montreal was cancelled by airline on 29 Jan 2021 (booked on 5 Jan 2021). I applied for refund on EaseMYtrip Portal on 2 Feb 2021. I was told the standard process takes 28 days. I waited untill 3 March 2021 when Mr. Sunil Verma committed 20-25 days to resolve the issue. Today it is 4 April and I still havent received the refund.

The Agent claims that...

Refer to the above subject matter, I have booked my ticket from your site on 23.03.2021, transaction id no- EMT81630657 .
After few hrs I have canceled the booking due to personal reasons, but still I have not received the refund amount . Today I tele talked with your customer Care regarding the Refund, he informed me that it will not refund without any reason, you people are misguiding and doing fraud with customer .
Hope...

6E837 from COK to DEL for 2nd MAY2021.
Booked for 4 people.

Money got deducted approx 27000, but pnr or id is not generated...

My email inbox is continuously spammed by EaseMyTrip promotional messages. This, despite having written to their customer service email several times. Each time the response is standard, that the request is in process and update will be given in 24-48 hours. Like the bottomless corruption in our country, that 48 hours has never come!!

In frustration I sent requests also to the CEO on Twitter and LinkedIn. Each one of the messages...

I had booked two flight tickets on www.easemytrip.com for the date of 22nd March 2021 from Mumbai to London. The airline was British Airways. PNR number 5N8DYL.

The airline cancelled the flight. Rebooked people on other flights. I was not informed by either the airline or the booking agent easemytrip. I did not get replacement ticket, no information at all. When my cousin and his friend reached airport, to travel on student...

Add my email address in DND LIST...

I tried booking a ticket from EasyMyTrip for Chennai to Kolkata on 22nd March. During the payment the payment failed and the money was deducted. I contacted their support they said to get in touch with my bank. I got in touch with my bank and they said the money has been deducted which EaseMy Trip denies doing. Its 7days almost and I haven't received my refund...

20 Mar 2021
Booked 3 pax on Air India
Mumbai to Aizawl with stop in Kolkata
Travel 2 sectors
Date of Travel 01 April 2021

PNR JSMV8

25 Mar 2021
Air India informs that 1 sector Mumbai to Kolkata AI675 CANCELLED for 01 April 2021. However, no information on flight 2nd SECTOR Kolkata to Aizawl, assumed to be "on schedule"

Neither the booking agent - EASEMYTRIP nor...

I accidently created an account on ease my trip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't ease my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

The email address associated with the account is jahidfazal[protected]@gmail.com...