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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 40

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R
rayayush
Oct 15, 2020
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Flight cancelation refund

Address: EMT headquatres Delhi

I hv canceled my ticket 2 months back but didnt get my refund yet plz do necessary action about it otherwise i will complaint against u i hv call on ur contect but nobody responding this is very irritating and never face problem like this. Is this yr standerd servise for customer.it is more 65 days. After this i hv booked another ticker from Amazon and canceled that also they refund amount within 7 days but ur services not upto the mark....
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N
Noopur03
Oct 14, 2020
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PNR NJCMCZ - Refund Pending From 1.5 Month

Hi,

My PNR is NJCMGZ, I had booked my flight from Udaipur to Bangalore and rescheduled it twice, the first time I rescheduled the flight was of a lesser price and I was supposed to get a refund as informed to me in the last 2 calls I had made and reported my incident, both the times I was told that within 3-4 working days I will receive my refund but its been more than 1.5 month now and I haven't received any refund, nor received...
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A
aron raj
Oct 14, 2020
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Bus ticket booking

I have booked a ticket from Marthandam to Dharapuram on 01/09/2020. I paid and got the ticket. The bus operator name is PSS travels. Later i got message from operator that the bus trip is cancelled. But till now i didnt receive the refund money. I have contact your customer care two times . Now i couldnt reach your customer care executives and didnt get any response in your whatsapp number also. Worst service....
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Q
Qamar rza
Oct 12, 2020
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Refund against booking id EMT74201169

My flight was canceled by airline and they give me reschedule option when i rescheduled my flight they charged me 4000 airline charge then i contact with airline they refund airline charge on 02 September and says to me contact your travel agency for refund . But easemytrip says we didn't receive the refund from airline still. and goair says your travel agency is credited on 10 September ....
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P
psing89
Oct 8, 2020
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Money not refunded & mail not responded

Address: Office No. : Building Number - 223, Patparganj Industrial Area, New Delhi - 110092 (India) India Office Landline Numbers : 011 - 43131313

Hi,
My name is Pradip Singh and i had add money (INR 1250 in Easemytrip wallet but When I was trying book ticket and pay from the wallet, it was not getting deducted, i had tring so many times but it's not working,

Also i had drop emails many time for refunding money but they not responding.
Please help.

Regards,
Pradip Singh
[protected]...
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D
Dean-007
Oct 8, 2020
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Refund not credited back

Address: BLR

After my continuous follow up, still my refund has not been processed they are only giving false promise

What a shame!!! Uneasemytrip

Never book via uneasemytrip its horrible are fraudster

Refund reference number - emt70130028
Refund reference number - emt70130028...
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P
Phanindra Gopishetty
Oct 6, 2020
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Refund pending from more than 3 months now

Pathetic customer service by Easemytrip.
My refund is pending from past 3 months, dated 25th June.
Refund Reference Number -EMT66892546
There is no progress when complained over email. I only get the standard response, that issue is being looked at.

Kindly provide exact ETA....
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Address: Easemytrip train ticket

My amount debit from my account train ticket not showing please send credit from my account...
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V
vedantaarav
from Udagamandalam, Tamil Nadu
Oct 4, 2020
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Refund of air ticket

Address: B4 west patel nagar, near dgqa residential complex, west patel nagar
Website: Easemytrip.com

I have booked my ticket for 31 mar 2020. The flight was cancelled due to covid. The air line has returned the money to easemytrip however the company is not giving it back inpite of clear direction from govt. This company tells me that the money is in my emt wallet but does not allow me to uae it to pay my utilities. This is such a big fraud company...
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K
Krishnachitta
Oct 4, 2020
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Train ticket not showing then amount debited my account

Address: Easemytrip

My amount 357.70 debit from my account.but train ticket not showing.. please show me the ticket...
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R
Rakesh.123
Oct 3, 2020
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Re: Re: [#EMT_486059595]: Non receipt of refund EMT74273872

EMT [#EMT_[protected]]: Non receipt of refund_EMT74273872

Dear Coordinator,
It has been more than 18 days since I raised the issue of refund with your customer care team. But no satisfactory response or refund has been initiated from your end. Kindly let me know the exact status of the refund for the abovementioned ID. Thank you, Rakesh....
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H
harshir
from Mumbai, Maharashtra
Oct 2, 2020
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Refunds not received against re-schedule of flights since last 6 Months

Address: Udaipur, Rajasthan, India

Sir,
I booked flight ticket against booking ID : EMT69592160, 27th Jan, 2020.
Complaint Reference :
1.[protected] April 2020.
2. 3935513 March 2020.

Due to Covid-19 conditions, the airlines offered us free rescheduling, we did the same. As the re-scheduled flight rates were decreased. Airlines Indigo has initiated refunds. We made sure with Indigo that the refunds are released almost 4 Months back...
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S
skundu hm
Oct 2, 2020
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Not refunding booking amount

SIR/ MADAM
I, SANTANU KUNDU, wish to state that on 11/02/2020 I booked 3 tickets of INDIGO flight through EASEMY TRIP to travel from CCU to MAA vide flight no 6E 291and PNR NUMBER - TCB4NR and travel date was 07/04/2020.
But due to COVID 19 INDIGO have cancelled all flights . I appealed to INDIGO to refund my booking amount. They responded at my appeal and refunded my booking amount Rs.10290/- to EASEMY TRIP through which I...
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B
Bauaji
Oct 2, 2020
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Not booking ticket through credit shell

Address: India

Sir, I santoshkumar jha mobile no [protected]/[protected]
email address [protected]@gmail.com
Credit shell linked pnr QGNDKK
Ahead booked my ticket from ease my trip .com on 25 june 20 airlines was spicejet trip date was 5/7/2020 from ahmedabad to pune and returning on same day 5/7/20
Takeoff time from ahmedabad was 4.00 AM and takeoff time from pune was 9.00 pm . But the timing of flight was rescheduled and takeoff...
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M
Mazharr
Oct 1, 2020
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Book ID not received

I just booked a ticket from guwahati to delhi on 04 oct 20 but did not get any booking ref or PNR no. Both customer care no are not picking up my calls....
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S
Shreyansh Vora
Sep 26, 2020
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Refund not being processed since last 40 days

Drooped below mail and called up many times but did not get fesponse from easemytrip

_ —

Yesterday

Priya kapoor
1 message
No attachment
Sep 25
Re: [#emt_[protected]]: re: refund pending from easemytrip since 40 days
Dear easemytrip patron, greetings from easemytrip.com! We regret the inconvenience caused to you. We have forwarded your query to our concern authorities...
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S
skuravi3
from Mumbai, Maharashtra
Sep 23, 2020
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Unwanted promotional messages

I’ve been receiving unsolicited promotional messages from easemytrip even after complaining two or three times to stop sending messages. No action has been taken from the company so far and they keep giving fake assurances of stopping the messages...
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Address: Delhi Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India) Email us: [email protected] Call us: 011 - 43131313, 43030303

Hi i have done bookings on the portal for may 13th due to lockdown my flight was cancelled. Pnr number is u3cj7j. I had requested for full refund after while the backend team had made a mistake of requesting for cancellation. I was almost charge the complete fare cost for the mistake done by easemytrip. So i wanted my pnr number back or easemytrip to pay me the cancellation fee charged for me as it was their fault for requesting for cancellation...
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A
avtar0093
Sep 21, 2020
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Not giving refund against ticket cancellation

Address: VPO SHERPUR TEHSIL DHURI DISTT. SANGRUR

I have bought a ticket from easemytrip.com on 22nd feb 2020 with 64236 for 13th march 2020 from delhi to bangkok and return on date 17th march 2020.
This ticket has been cancelled by airline end on date 29th feb 2020 and airline full refunded to easemytrip.com on date 30th march 2020 which is transaction id no is:[protected]. Airline has refunded full amount against this cancellation but easemytrip.com has given me only 57000 rs.in...
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C
Cbiswa17
Sep 19, 2020
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Flights cancelled but refund is pending

Hello sir i booked two tickets from mumbai to bangalore for 29 march 2020. But the flight is cancelled due to covid-19 pandemic situation and i applied for the credit shell and refund also but not getting any response from the company till yet. Sir please help me to get either a refund or the credit shell option. Because it 6 months passed and i didn't get any money or response from the company.
My booking id is 1) emt71724134, 2)...
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