EaseMyTrip.com Complaints & Reviews

This company easemytrip.in are biggest spammer. I have complaint more then 3 times to them . once i got to the manager named Arun who gave me his number [protected] . and another time rajesh each promised to close the sms but still i keep receiving sms from them at odd hours. Please stop these sms Now. I have even send email to owner of ease my trip Nishant pitti. but even he did not respond back or stop these sms.

I tried booking my ticket from the site easemytrip.com.During the transaction I was charged the ticket amt of Rs.5589 but it was unsuccessful.It happened twice.The day was 19th,time 11.56pm and 20th 12.04 am.This money as shown in my pass book was debited in my account.I even had a talk with their customer executives and they said it was cancelled, which is not refunded till date.I tried to call them contact them through e-mails, etc but they didn't reply or refund my money till now.I want a strict action against this.Pl advice.

Now easemytrip.com in their home page made advertisement about lowest fare challenge. While booking some ticket i got a chance to claim the lowest fare challenge. As mentioned in the add i mailed the screen shot to the e-mail id mentioned in their ads. Almost 2 weeks lapsed, they were not acknoledged the claim. From their support cell get reply that they will check it and that too without any name. what should we can do against such fraud advertisements.

shaji k ([protected]@hotmail.com)

Still not received the refund.Called on[protected] on[protected] ,spoke to Mr Sumit and came to know that a refund cheque has been released ,Chq no 071163 of Icici bank .Still refund not received.

Received a call on[protected] from Ms Arzoo from[protected] at 3.08 pm and was told that she has received my bank account details and refund will be processed by Monday[protected] and WILL RECEIVE A MAIL CONFIRMING THAT REFUND PROCESS HAS BEEN STARTED .NO CONFIRMATION MAIL RECEIVED.

--- On Mon, 17/1/11, shikhar gupta <[protected]@yahoo.co.in> wrote:


From: shikhar gupta <[protected]@yahoo.co.in>
Subject: Non processing of refund
To: [protected]@easemytrip.com
Date: Monday, 17 January, 2011, 9:14 PM


On Mon, 10/1/11, shikhar gupta <[protected]@yahoo.co.in> wrote:


From: shikhar gupta <[protected]@yahoo.co.in>
Subject: Fw: Your Itinerary Mail
To: [protected]@easemytrip.com
Date: Monday, 10 January, 2011, 11:54 PM




--- On Mon, 10/1/11, shikhar gupta <[protected]@yahoo.co.in> wrote:


From: shikhar gupta <[protected]@yahoo.co.in>
Subject: Fw: Your Itinerary Mail
To: [protected]@easemytrip.com
Date: Monday, 10 January, 2011, 11:51 PM


This is regarding a ticket which i had booked on 9-1-2011 which is being attached below.
As quoted by the website , i was trying to book it from Patna to Bombay.
But right after the payment was successfully completed(through Icici bank Internet banking) a message saying that "" the ticket was not booked due to unavailability of fare.Please contact customer care and complete the booking by quoting reference number ET2426.""
After calling the customer care i came to know that the booking has been done for patna to delhi as against the ticket which is being attached below.After discussing with the customer care executive i was being told that the only option is to get a refund ,which will be automatically deposited into the account from which the payment was made,within 48 hours ,for which i do not need to take any action.
But today i.e .[protected] , i recieved a call from[protected] informing me that to get the refund process completed , i need to reply to a mail which will be sent to my mail id which was given at the time of booking i.e. [protected]@yahoo.co.in ,asking me to disclose my bank account details, and after i send my bank account details, the refund would be made within 3-4 working days , and that too specifically friday[protected].
I would like to inform that i have not received any mail asking my bank account details and the refund was not provided tooo.
Then on[protected],I had called up[protected] to inquire about my mail.I was told my Mr Sumit @[protected] that no mail has been received and I need to reply to a mail which Mr Sumit will send me on[protected] and if i reply to the mail within day end @[protected] ,which would help in initiating refund process and i would get a refund by[protected],i.e. wednesday .To my expectation, no mail was recieved.
I still am sending my bank account details
My bank account details are as follows
A/c no[protected]
A/c holder name-Shyam sunder Gupta
Bank name-Icici bank
Branch name-Sushant Lok gurgaon
Ifsc code-ICIC0000314
Please provide me a solution as soon as possible .I want quick refund of the amount which i have paid.I do not want any further delays. I am already been given false commitments by different different executives of your website.
I have been fooled and denied a refund since[protected].
I have sent a mail to [protected]@easemytrip.com ,but no reply.


Please contact me on my number - [protected].
I am available on e-mail only after 9 pm
Shikhar



--- On Sun, 9/1/11, [protected]@easemytrip.com <[protected]@easemytrip.com> wrote:


From: [protected]@easemytrip.com <[protected]@easemytrip.com>
Subject: Your Itinerary Mail
To: [protected]@yahoo.co.in
Date: Sunday, 9 January, 2011, 10:29 AM


Easy Trip Planners Pvt. Ltd.
Plot No. 5, Park End, Vikas Marg, Preet Vihar
New Delhi
Phone:

Dear Customer ,

Thank you for booking with Easy Trip Planners Pvt. Ltd.
Your reservation details are summarized below: ET2426



Passenger Details - Flights
Name Meal Type Seat Special Req. Passenger Type
Mr. PRASHANT KUMAR Adult

Your Flights

Go Air
G8 -344 Departure
Mon, 10 Jan 2011
1640 hrs
Patna (Patna (PAT), India) Arrival
Mon, 10 Jan 2011
1820 hrs
Mumbai (Bombay (BOM), India) Class
Unconfirmed



Costing and Payment Information
Total Cost for the Trip INR 5,520
Payment Received INR 5,520

Additional Information

* Please quote your Airline PNR in all communication with the Airline regarding this booking.
* Please quote your Booking Ref. No. in all communication with us regarding this booking.
Please feel free to get in touch with us in case you require any assistance with this reservation.
Thanks again for booking with us.

Easy Trip Planners Pvt. Ltd. Team.

Easemytrip.com is supposed to be in some fradulent service where they cancel the tickets but refuse to credit the amount to customer's account. I had cancelled my tickets on 27/01/10 vide PNR no. YHPS9D however they are yet not processing the refund and denying to arrnage to credit my card account.

Please help.

Regards,
Kumar

I made a flight ticket booking on 31st July. because of some reason there is a change in the plan so i canceled the ticket on 5th of August. They promised the refund amount Rs 2320 will be credited back in my account within 10-15 days. But still now the amount is not credited. even after calling the customer care on[protected] several times (almost 20-30 times) there is no proper response. All the time they are collecting the contact number and inform me as they will contact me within 1Hr, But till date the amount is not refunded to my account.

They have put the following ad on their website, and I bought the 4 tickets from www.easemytrip.com from Bangalore to Delhi for 18th June 2009.

I have contacted Amit Kishore, but there is not response till now...



Special Promo Offer

Get Wall Clock Absolutely FREE With Every Go Air Ticket
(Offer Starts at 27th April 12.00 PM Onwards)


Or


Book 4 Passengers One Way or Round Trip For 2 Passengers on GO-AIR


& Get

Motorola MOTOFONE - F3 Mobile Handset Absolutely Free

1) Mobile Would Be Couriered After Completion of Travel .
2) Offer Would be Applicable only on Return Goair Tickets for Two Pax or One Way Ticket For 4 Pax in One PNR .


Claiming Procedure

Send Your Booking Reference ID or PNR number through
Mail at Amit.[protected]@easemytrip.com With Your Complete Postal Details.