[Resolved]  EaseMyTrip.com — Booking services

Address:400101
Website:easemytrip.com

I have done a booking from easemytrip on 11th Aug. Journey details are Mumbai to Bangalore on 26th April, 8:35 PM, flight no is 6E.

While making this booking, website showed an error that your booking time was over hence your transaction has failed and then I tried again and same error and again and same error. Now there are three booking for same flight, same person and same time.

I spoke as well as contacted the customer care dept of easemytrip and they are not willing to help.
Was this information helpful?
No (0)
Yes (0)
Dec 11, 2018
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
EaseMyTrip.com Customer Care's response
Dear Sir,

Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority.
Complaint comments 

Comments

Easemytrip.com — SPELLING MISTAKE IN PRINTING NAME

Dear All, As Ive booked the tickets throu the EASE MY TRIP .COM and are responsible for printing mistake now I've cancelled the tickets and than ask for refund amt which they are refusing Sonal. Thaks & Regards
EaseMyTrip.com Customer Care's response, Nov 5, 2018
Verified Support
Dear Sir,

Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number 9990980980 or you can mail us at care@easemytrip.com We will surely assist you on priority.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1308
    Pending
    314
    Resolved
    767
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information