[Resolved] EaseMyTrip.com — money deduction and failed train ticket booking / confirmation

Shree29892

from Kollegal, Karnataka

Address:

586108

I tried to reserve train tickets for two, from mysore to bijapur dated saturday, 10th of august... The page in the end said - error and transaction could not be completed.. Even though money was deducted.. It said "if amount deducted would be refunded in 24hours"... Its more than 72hrs and haven't got back my money... Please refund my money as early as possible

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Nov 9, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2019

EaseMyTrip.com Customer Care's response Dear Ma'am,

Greetings From Ease My Trip!!!

As checked there are no details mentioned in your complaint. So we request you to please share us your details on our what's app escalation no.[protected] so that we can check and resolve your issue on a priority.

Regards,
Escalation Team
Ease My Trip