[Resolved]  EaseMyTrip.com — payment refund

Website:Easemytrip.com

I tried to book ticket and rs 6791 was debited from my icici bank account. My bank as well as upi has confirmed it's a successful transaction but [protected]@hdfcbank is saying it's a failed transaction. When i am asking for statement or account number they are not able to provide the same. My bank cannot raise a complain until unless they give the account number. They are neither sharing their statement or bank account number neither are they refunding the amount. I think i have lost my rs 6791.
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Dec 9, 2018
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
EaseMyTrip.com Customer Care's response
Dear SirMa'am,
We are sorry for the inconvenience caused to you.
Please reach us at [protected]@easemytrip.com or contact us on our WhatsApp number i.e [protected] so that we can assist you better on the same.
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