[Resolved] EaseMyTrip.com — This complaint is regarding the refund of my flight ticket. | |||||
Hello, here I would like to share my complaint regarding the refund of the flight which I have booked and cancelled through thus site. Though I contacted this site throught mails and phone calls. I didn't receive any response regarding the refund. Here I would like to share my flight details: Booking id: BET[protected] PNR number : y0ycl Ticket number:[protected] Ticket id: 1134394 Thus ticket id is regarding the complaint which I've raised to easemytrip.com Was this information helpful? | |||||
Nov 24, 2016 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Oct 24, 2016 EaseMyTrip.com Customer Care's response Dear Sir/Ma'am, Greetings From Ease My Trip!!! We Regret the in-convenience caused to you. We had already refunded your amount in your same account against Ref. Id. :- BET[protected] And this amt should be credited in your a/c within next 72 working hours. And if it is not than Kindly raise the dispute against this transaction in your card issuing bank. Please contact with your bank for the same. Kindly find your Refund details pasted below. Original Transaction ID [protected] Detail Transaction Date/Time September 28, 2016 12:07:04 PM IST Transaction ID [protected] IP Address 103.25.131.215 Merchant ID 5224 Terminal ID 70003312 Payment Instrument Credit Card Brand ID MC Post Date AVS Response Transaction Amount 743.00 Currency Code 356 Action Credit Result Code Captured Reference ID [protected] Merchant Track ID rikant[protected] Authorization Code 131797 STAN ID 4577 Card Number 519619******9048 Card Expiration May 31, 2035 Cardholder Name FSS Cardholder Address Cardholder ZIP Code User Field 1 User Field 2 User Field 3 User Field 4 User Field 5 UCAF 1 Verified Support Nov 05, 2018 EaseMyTrip.com Customer Care's response Dear Sir, Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority. | |||||
Add a Comment | |||||
65%
Complaints
1308
Pending
314
Resolved
767
+91 11 4303 0303
+91 11 4313 1313
460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
View all EaseMyTrip.com contact information
Post your Comment