Eassymall — 3 nos of veikk s640 tablet on eassymall and 3 nos of veikk s640 tablet on eassycart

Address:	Not sure
Website:	www.eassymall.com

Both these orders were placed on 17/06/2020 for our ngo (www.vset.org) for conducting sessions for students. The total cost is rs 11523 and rs 11573 plus shipping cost. I have been trying to follow up through email and calls to get updates on this order. I finally got through to a support no and they told me that the item is not available and hence refund would be issued. I was asked a lot of details about the bank account, password etc and then finally told it will be issued immediately. However, till date, neither the product is received nor refund received.

I also want to share that the questions asked from me over call were not very comfortable for me to share. When i refused to go on sharing information, at some point the person got angry and started using filthy language.

I am running an ngo doing some work for society. I humbly request you to help me obtain the refund as this amount is very large for us. I have collected donations to place this order.