[Resolved]  EasyMobileRecharge.com — Amount deducted but not recharged

Address:600053

Hi I have recharged my number via easy recharge for an amount of Rs.102. It took a minute extra and the screen goes blank after i enter the OTP. My amount has been debited and my number has not been recharged .plz help

reference number:Gateway Timeout

The proxy server did not receive a timely response from the upstream server.
Reference #1.3bb11160.[protected].55b04eb
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Nov 28, 2016
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

Recharge though internet banking 159 mob no [protected] dt 11_9_2016 amount debit in a/c but not recharge.

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