[Resolved] EasyMobileRecharge.com — Amount deducted from the account but recharge is not done and also didn't get the refund | |
I have recharged twice for different numbers from the same bank account one is worth of Rs.300 and the day i have done recharge it had shown that the order is under process, now if i am checking for the status it is showing no orders found. and another is worth of Rs.200, the payment is deducted from the account if i check for the status it is showing recharge failed you will get refund in 7 working days, this happened 1 and 1/2 month back but i still didn't get the refund. Was this information helpful? | |
Nov 30, 2016 Complaint marked as Resolved EasyMobileRecharge.com customer support has been notified about the posted complaint. Verified Support Oct 27, 2016 EasyMobileRecharge.com Customer Care's response Dear Customer, We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues. Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail. If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com We hope that you will provide us another chance to serve you. Best Regards, Easymobilerecharge.com Customer Care [protected]@easymobilerecharge.com | |
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Old Bus Stand, Una, Gujarat, India - 174303
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