[Resolved]  EasyMobileRecharge.com — didn't receive refund

Address:462023
Website:Easymobilerecharge.com

I recharged my mobile on 10th Nov of amount 348 using net banking. The recharge wasn't successful due to some reasons but there was deduction of money. And I have no idea or message about the refund. I have tried to contact the site twice but there's no response and its been too late to not to receive any email regarding it. When will I receive my refund? Will there be any refund?
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Dec 15, 2018
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

I recharged yesterday (04.02.2019) using my debit card with my mobile no [protected] for an other no [protected] for rupees 35, amount deducted from the bank rupees 40. but recharge was not successful yet,
I have recharged vodapfone 100, 499 by online but amount deducted and recharge not success so amout also not refunded so I think easy recharge website making fraud to peoples who are believing pls refund my amount or recharge

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