[Resolved] EasyMobileRecharge.com — Failed data card recharge and deduction of money from bank account | |||||
I have made a data card recharge of Rs 1949 for the number [protected] on 30.01.2017. The recharge has not happened but the money got reduced from my bank account . Even after trying the Easy wallet option it has not happened.The deduced amount is not refunded to my account and no messages regarding the refund is received in my registered mobile number. Am not able to contact the customer care team as no telephone numbers are provided. Kindly resolve the matter urgently. Raje Was this information helpful? | |||||
Apr 12, 2017 Complaint marked as Resolved EasyMobileRecharge.com customer support has been notified about the posted complaint. Verified Support Mar 04, 2017 EasyMobileRecharge.com Customer Care's response Dear Customer, We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues. Your money is always safe with us. That is our promise! Your amount has already refunded for order no 87194171 on 1/02/2017. Please check your bank account for the same. If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com We hope that you will provide us another chance to serve you. Best Regards, Easymobilerecharge.com Customer Care [protected]@easymobilerecharge.com | |||||
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