EasyMobileRecharge.com — Mobile no [protected] recharge for rs 149 regarding

On 03/05/2017 i have to recharege my phone with rs, 149 to carry over my balance of more than 34 hrs in my mobile [protected]. On that day i recharged with rs. 149 and the message came that my you hae suceesfully recharge the request asper the following, order no.89556250.
But till date the request has not done and my a/c was debited by rs. 149/
I approched the vatakara bsnl authorities on 4/5/2017 and the told me that within 10 days the amount will come to my a/c. It was not done.
Then they told me that a written complaint is needed for further proceedings and i gave it to them on 17/05/2017.
Till then iam waiting for the reply.
Sir what i have to do pl clarify
Thanking you

Mohanan v p sreelakshmi
11:20 am (53 minutes ago)

To cmdcomplaints
On wed, may 3, 2017 at 13:25, easymobilerecharge.com
Wrote:
Hi,

Thank you for using easymobilerecharge.com to recharge your mobile/dth service.

We have successfully processed your recharge request as per the following details:

Order no: 89556250
Mobile/dth no: [protected]
Recharge amount: 149
Date:[protected]:20:51

Visit easymobilerecharge.com for another recharge

Thanks,
Easymobilerecharge.com team
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I had recharge in my mobile through internet banking rs 349 as on 17.07.2017 19.34. But money was deducted in my account. No refund till now. My mobile number is [protected] and transaction id is IGABRBMDA3. So please replay me.

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