[Resolved]  EasyMobileRecharge.com — recharge issue.. i want refund

Today i tried to recharge 99 rupees.. Money is deducted from my account nd recharge is failed. After few minutes i tried to recharge with e wallet.. Its also failed.. I want refund my money.
Please assist to resolve this issue.. I seen so many complaints below about this site.. Please help me to refund my money.
Otherwise i will complaint about this issue.
Order number is oder id : 95888005
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Dec 3, 2018
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2018
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise!

Your recharge was not successful. Your amount has been added to your Easy Wallet. You can use this amount at anytime to recharge any mobile.

Easy Wallet is a convenient facility for placing multiple recharge requests with amount available to you. What’s more, you need not pay the extra internet charges for any of these recharges.

To recharge using Easy Wallet,

1. Log in to your account on www.easymobilerecharge.com

2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage

Or

1. While Recharging enter Mobile, Amount, Operator and Circle.
Simply choose Easy Wallet (Do not select debit card, credit card or net banking) option on Payment Page.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
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