[Resolved] EasyMobileRecharge.com — recharge not done. but showing processed. need refund or recharge

tanmoybose

from Raipur, Chhattisgarh

Address:	Jabalpur, Madhya Pradesh, 482001
Website:	EasyMobileRecharge.com

Hello,
This is the fourth time i am trying to contact you guys. I also mailed you at [protected]@easymobilerecharge.com but didn't receive any response.

I did a recharge on[protected], it is showing processed from your end, but i have not yet received the recharge benefits. So i would like you to refund it or recharge it as soon as possible. I also contacted the operator regarding this, they told me it has not been initiated from your end.
Please take care of this issue as soon as possible. I have given the order details below. Let me know if you need anything else from my end.

Order no: 93950414
Mobile/dth no: [private] (Provided in the mail i sent you)
Recharge amount: 150
Date:[protected]:18:10

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Mar 22, 2018

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That’s our promise!

Your recharge was not successful. Your amount was added to your Easy Wallet and you have used it for other recharges.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com