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EasyPaisa Complaints & Reviews

www.easypaisa.co.in
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Updated: Mar 13, 2024
Complaints 108
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108
It is disappointing 😔 EasyPaisa has not been very active in resolving complaints. This lack of response can hurt the overall customer experience and the company's reputation. We suggest that EasyPaisa address these customer issues as soon as possible.
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EasyPaisa reviews & complaints page 5

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A
Abbas Ali Shah
Jul 7, 2021
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Dear, respected Sir, i used easy paisa account many times face problems due to easy paisa staff . Many times i submit complains but irresponsible response due to easy paisa staff. Many times i complain on help line butt very bad response. My humble request to you Muhammad Mudasar Aqil Sahib kindly solve my problems. Regards. Abbas Ali Shah.
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    F
    Faridgul0300
    Jun 29, 2021
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    Address: SHAH NOOR PUL ALAM KHAN KILLI P.O TAKKAR TEHSIL TAKHT BHAI DISTRICT MARDAN KPK PAKISTAN

    Dear Team,

    I am Farid Gul wrong transact Invoice number through easypaisa. I have contacted to 1 Bill Invoic/ 1 Link they said complaint in your CONCERN Bank where your transaction debited

    Kindly reverse my transaction the following detail of the transaction.
    ID# [protected]
    Consumer No.[protected]
    Consumer Name : FARID GUL
    Bill type: 1 Bill Invoice/Voucher
    Amount: 510
    +1 photos
    EasyPaisa customer support has been notified about the posted complaint.
    Jun 29, 2021
    Updated by Faridgul0300     Dear Team,

    I am Farid Gul wrong transact Invoice number through easypaisa. I have contacted to 1 Bill Invoic/ 1 Link they said complaint in your CONCERN Bank where your transaction debited

    Kindly reverse my transaction the following detail of the transaction.
    ID# [protected]
    Consumer No.[protected]
    Consumer Name : FARID GUL
    Bill type: 1 Bill Invoice/Voucher
    Amount: 510

    View replies
    Dear Team,

    I am Ashar Anis wrong transaction Invoice number through easypaisa, on CNIC number, wrongly, Kindly reverse my transaction the following detail of the transaction.given bellow.
    Amount: 4000

    Reversal Transaction - Comment #3879662 - Image #0
    Reply
    Dear Team, I send money in bank account from easy paisa but they say we didnt receive your money kindly, help me : Amount:2000

    Reversal Transaction - Comment #3890555 - Image #0
    Reply
    Dear Team, . I am moiza hamad and i transfer money to fbl bank but they didnt receive my money so i want back my money kindly help

    Reversal Transaction - Comment #3890596 - Image #0
    Reply
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      A
      Aliyan
      Jun 27, 2021
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      Account#[protected]
      Trx Id# [protected]
      Sir mene 15 June ko SSGC ka bill pay kya tha lekin mere ps receiving ka msg ni aya, jb bhi bill pay hojata he mere pas msg ajata he plz ap check kr ke bta den ke bill paid hogaya he?
      EasyPaisa customer support has been notified about the posted complaint.
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        H
        Hafeez channa
        Jun 25, 2021
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        Address: Sukkur
        Website: [email protected]

        Please solved my complaint error FRM20001 code and not sign in my account
        +1 photos
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          M
          Mehrab Ali
          Jun 15, 2021
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          Address: Irrigation Office Dadu Southern Division day near mondar baka dadu
          Website: Atm card

          For ATM card
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            M
            Mian Morez
            Jun 9, 2021
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            Address: 35s Quaid e Azam industrial area

            Mainay Easypaisa Help Line pr call ki unho nai kha kai 0345 sai apko 1 hour tak call ai gi mujhay call i Unho nai mujh sai Pucha apki Age jo Cnic pai hai mainay kha aik mint wait krain unho nai call cut kardi i am not satisfied with your service
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              S
              Sheeraz Ahmed
              May 26, 2021
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              I have sent mistakenly 5000 thousand amount to trx id [protected] his/her phone number is [protected] he/she is not giving me my money back so please help me to get my money back
              +1 photos
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                S
                Sarfaraz Khatti
                May 20, 2021
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                Address: Sujawal
                Website: Easy Paisa

                Mene easy Paisa ka debit card order kia tha wo abhi Tak nai aaya hai mene easy Paisa walon ko call bhi ki thi unhone kaha ke aapka card aapke adress per aagaya hai per mere pass nahin aaya hai
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                  M
                  Muhammad Faisal Awan
                  Apr 28, 2021
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                  My easypaisa account is [protected]. I did not receive my atm card yet.call me on this number plz [protected]
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                    M
                    M waheed
                    Apr 11, 2021
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                    Address: Dasu kohistan kpk

                    Aoa sir ma itni transaction krta hu lakin minutes nhi milta msg ata ha k ap ko minutes mila ha, [protected]
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                      K
                      kainat aslam
                      Feb 8, 2021
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                      Address: Allied bank i10 markaz islamabad

                      I was trying to get money from my easypaisa account throught atm .but i cant due to some error in machine.then when i left the place..after half an hour i received a msg of transaction of 5000Rs.i called 3, 4 time at helpline. I did not get any satisfactory details.Disputed transaction occur at thursday feb 2020.kindly help and guide me
                      +1 photos
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                        M
                        muhammadahmad
                        Feb 4, 2021
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                        Address: chak no.740gb tehsil kamala

                        Atm car ban chuka ha deliver kr den
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                          S
                          Shah-Y
                          Feb 2, 2021
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                          Address: Karachi

                          EasyPaisa is a fraud. Be very careful. I ordered a gift for someone in Karachi while I was overseas from Daraz and the order was cancelled by the vendor before it shipped. My money has not been refunded by Easypaisa since November 23 2020. They do not respond to inquiries and they are bunch of thieves. My credit card company has opened a investigation into these crooks and I will get my money back either way however everyone should be warned to stay away from anything related to Easypaisa. These are the kind of fraud people who give online transactions a bad name in Pakistan.
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                            P
                            PreciOus Aish
                            Jan 1, 2021
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                            Someone took 3000 rupees from me for an order but he is not responsing me his phone is closed. I cant contact to him.
                            +2 photos
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                              S
                              SH Mohammad Zeeshan
                              Dec 10, 2020
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                              Address: Asghar mal chwok near al sheikh tikka house rawalpindi

                              Dear sir
                              Mera account suspend kia gya ha aj 1 week ho gya ha apke office bhi 3 4dafa gya hu Lekin koi response nhi aya apse request ha mera active kia jaye shukria
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                                E
                                Erum Arain
                                Dec 8, 2020
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                                Trx ID 766084084. You have sent Rs. 6000.00 to CNIC 4250114891225 with Mobile Number 923002647040 and your new Easypaisa account balance is

                                Address: Easy pesa

                                TRX ID:[protected]
                                Apki taraf say shanakhti card number[protected] par bhaijay gaey 6000.00 rupay wasool ho gaey hain

                                Ye msg wasool hua hai jab k shop keeper ne pese nhi diya aur kaha hai k mere pas pese msg nhi aha...
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                                A
                                Adnan619
                                Dec 7, 2020
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                                Address: Al Makkah General store154 G 11/1 Islamabad

                                My Name is Adnan Ahmed from Islamabad. I am student of BC Software Engineering. Today on 7th Dec 2020 I guy who is also easypaisa account holder call me from fake helpline line and asked me from pin code for security purpose. I gave him pin code after that he withdrawal all amount from my account. A guy name is Mubashir Abbas and his contact number is [protected].He withdrawal 7000Rs from my account. Please take action against him.
                                Regards Adnan Ahmed [protected]
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                                  A
                                  Adnan619
                                  Dec 7, 2020
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                                  Address: Al Makkah General store154 G 11/1 Islamabad

                                  My name is Adnan Ahmed from Islamabad. Today 7th Dec 2020 a guy name Mubashir Abbas call me from fake helpline and asked me to give your pin code. We use for it security purpose. I gave him pin code but he withdrawal my all amount (7000) from my account. Now his cell number is switched off from couple of hours here is Mubashir Abbas contact number [protected]. Please help me I am student and also belong from poor family.
                                  Regards Adnan Ahmed:[protected]
                                  +1 photos
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                                    Z
                                    Zain Salman shaikh
                                    Dec 7, 2020
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                                    Refund amount

                                    Dear Sir,
                                    customer of Jazzcash has done fraud with me. he called me this no.[protected] and hacked my easy paisa account with Title Zain Salman Shaikh. And transfer my balanced to his mobile microfinance bank number [protected] illegal.
                                    Sir therefore requested to you kindly refund my balance soon and take action against criminal. Because i am poor person.
                                    Sir i am awaiting to your cooperaion.
                                    And i am also...
                                    +3 photos
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                                    M
                                    M Shafique
                                    Nov 3, 2020
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                                    I have 2000 rupees in my account still i dont receive minutes from telenor
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