Eatsure Food Delivery App — My eatsure account is suspended for no reason and also my 1560rs that is surepoints of 31000 has blocked.

Address:	Office No.306, Eden Park, C wing, serial number 199, 204, 206, 209, Plot number 4+12, Viman Nagar, Lohegaon, Pune 411014, Maharashtra, India
Website:	www.eatsure.com

Dear sir/mam
My eatsure account registered contact no is [protected].

my account registered mail id [protected]@gmail.com.

I have ordered food from EATSURE and they just delivered me fully highly masalas and oily food that is not even eatable I already paid them my hard earned money for food. I just told them to replace my order or else to return my money back to me.after that they just block my account straight away and they also blocked my money also of amount 1560rs that is surepoints of 31000.i already requested them a lot to unblock my account so that I can utilize my money (surepoints) or else u can initiate my amount into my bank account manually..but company people straight away denied of doing it..they straight away telling me that we cannot help u with this..I kindly request you pls sir/mam help me to get my money back to me that is surepoints..pls .I am struggling since a weak to get my money back to me.pls help me with this.thank you.