[Resolved]  Ebay.com — Q-10 blacberry mobile not working in India

Address:

Kolkata, West Bengal

I had purchase a mobile phone Q-10 on 6th October 14. I received the same on 8th of October. When i open the box it has been seen that no invoice copy and when i entered sim card it is not working, then i contracted to my service provided vodafone store kankurgachi (Kolkata), they told us sir, this set cant work in india, you please contract blackebrry service centre. Theirafter i contracted to Importer com from whose address i received the set, he had not pick up the phone and send a message How it? Thereafter i visited to blackberry store they asked bill copy, that i was unable to provide them, They also told that this set is looked, u can contract ebay. I lodged a complain to ebay, they were not listening me properly and rejected my complain.My complain id was 679699. My paisa pay id is [protected]. theirafter i write a mail to ebay grievance deptt they, contacted me on 23.10.2014 at 4.35 PM and they assure me that we are looking the matter, it will take time but they are not assuring how much time they suppose to take. Set is lying with me. I need either replacement or money refund. Name: Subhankar Suman Mobile No. [protected] Mail Id: [protected]@gmail.com