Ebay.in — ( Apple iPhone 5 - 16GB - Black (Unlocked) Smartphones #[protected] | |||
I have purchased a mobile from ebay.in on 2 ept-15 and the item was delivered to me on 18th sept-15 which is totally duplicate from the purchase I have ordered a Apple iPhone 5 - 16GB Black (Unlocked) as descripted in order but the item which I received do not have logo of apple or name of company ebay is doing Froude with Indian people and after doing such thing they are not even responding properly more then 5 times I have talked to costumer care every executive is giving false detail and today on 11:20 PM & 12:06PM the have disconnected call without giving proper response. Also I have mailed the incident on 17th sept-15 but nothing has done so far. The detail for the Item is as below for your reference : website from where purchased : ebay.in date of purchase : 02.09.2015 item received date : 18.09.2015 Purchase through : Paisa pay Paisa pay ID : [protected] Item Description : Apple iPhone 5 - 16GB - Black (Unlocked) Smartphones Item Id :[protected] Item Received : Without Logo and brand name on Phone. ebay seller : i2cworld_inc4 my Costumer id on ebay : [protected]@gmail.com Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Sushil,
We would like to inform you that your eBay Guarantee claim has been closed completely as per procedure since you had not provided the requested details within the stipulated time even after reminder mails.
Therefore eBay would not be able to intervene in the same anymore, and hence would request you to get in touch with the seller and resolve the issue amicably.
For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.
Thank you.
We would like to inform you that your eBay Guarantee claim has been closed completely as per procedure since you had not provided the requested details within the stipulated time even after reminder mails.
Therefore eBay would not be able to intervene in the same anymore, and hence would request you to get in touch with the seller and resolve the issue amicably.
For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.
Thank you.
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We have taken a note of your details and will get back to you with a resolution at the earliest.
Thank you.