Ebay.in — Broken intex aqua slice 2 phone delivered

guptam39

from Delhi, Delhi

Address:	New Delhi, Delhi, 110002
Website:	www.ebay.in

I have ordered an intex aqua slice 2 phone of 5999 on ebay on 27th oct which was delivered to me on 28th oct .. but the display was broken i informed as soon as i got the product they generated a claim id 1383749 then they keep on fooling me that we will resolve the issueand refund your full amount in 20 days but they did not respond i called them 100 timesthen after a month they called and told that your claim is not eligible and we are closing it and no resolution was given please help me get my money and take action against ebay

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eBay.in customer support has been notified about the posted complaint.

Nov 29, 2015

Updated by guptam39 they are forcing me to keep this broken phone with me and are not ready to take any action
they closed my claim without any resolution
their claim resolving site is also fake i send them a mail 20 times and it failed 20 times on [protected]@ebay.com and [protected]@ebay.com

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear guptam39,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay