[Resolved]  Ebay.in — Charged doubled amount at the time of delivery

Address:532284
Website:www.eBay.in

Hi,
My order confirmation @ paisa pay id: [protected].
Itemid:[protected]
I have received the consignment. But your courier boy (Dotzot courier) was “forcefully collected the amount rs.500/-“, for this consignment as cod basic. I have already paid the amount in ebay through net banking (Ref transaction number: fsbh[protected]ig0bpevrn4 on 4th march-2016) for this order. I am trying to reach to contact dotzot contact numbers[protected] &32 but nobody lift the phone. When i was tried to contact dotzot courier local numbers: [protected], [protected], they are also not responding.
I am not able to claim in ebay, due to we are unable to find option to select in ebay grievance (Claim). I have also discussed with ebay customer support team two times for this issue, they are giving by default message like issue will be resolve with in 72hrs. I am very much feeling very bad and shocking about these type of behavior from ebay service.
I want my money back immediately. Pl do the needful on priority. Ebay will lose customers if they continues this type of business with dtozot / dtdc.
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Mar 21, 2016
Complaint marked as Resolved 
Hi, My order confirmation @ paisa pay id: 42049812141. Itemid: 172115934000 Thanks to all for responding on my complaint. I have received my money. My sincere request to online shopping sites(eBay), lose customers if they continues this type of business with DTOZOT / DTDC. Regards HemachandraRao
eBay.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Hemachandra(Hemachandrarao),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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