Ebay.in — Damaged device

Address:360021
Website:ebay.in

Helo, I bought Samsung J7 from ebay black color, bt seller give me black and it was also damaged, when I contacted seller they refused for help, then I claim on ebay and privided damage phn images, now they ask for authorised letter by Samsung, and I go to Samsung care and they can't provide me any help for physical damage.

PaisaPay ID: [protected]
Claim ID: 1761478
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eBay.in customer support has been notified about the posted complaint.
Dec 02, 2018
Updated by priyankaraj32
Ebay didn't helped me with issue, and forced them to close businesse India and India ebay closed😈😈
Complaint comments 

Comments

Dear Customer(priyankaraj32),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
You will just contact me for asking letter, otherwise no help, and care reply that damage isn't there responsibility, so they can't helpp, so now what I have to do

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