[Resolved]  Ebay.in — demand draft has not yet been received

Address:Dehradun, Uttarakhand, 248001

Dear sir,
I bought a infocus m370i mobile phone from ebay.in but received broken display phone. Then i returned this mobile phone but i have not received the demand draft yet. When the first time ebay sent the demand draft to the wrong address. Send to moradabad instead of dehradun. Since then, 12-15 times i talk to the customer service and every time they just confirmed the dd details and address and say your dd is ready we will be sent as soon as possible but i have not received the dd yet.
There is no point in talking to the customer service. Like before, repeat the same # again and again. Every time they speak wait for 15 working days your dd will reach to you in 15days. Ary 15-15 din karke aj 8months ho gye h bhai. Very poor service.

Please tell me should i do next? Because 4999 rupees is not less.

Claim id - 2879812
Sagar singh negi
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Feb 15, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2018
eBay.in Customer Care's response
Dear Sagar Singh Negi,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Feb 03, 2018
Updated by Sagar Singh Negi
Still not getting genuine response from ebay india. again they said wait for 15days but still not getting any update regarding my Demand Draft.
Complaint comments 

Comments

Sagar singh negi
Merai sath bhi same yahi hua hai mera toa 19999 ka one plus 3 phone tha jo maine kuch issues ki wajah say return kar diya tha or eBay nai mera dd 1st tym address ki wajah say vapis bula liya tha 16 december ko or usaki baad ab tak inaki 15 din ni purai hua mai jab bhi call karta har baar 15 din age bhada saktai hai.kya apko apki money vapis mil gayi hai? Agar mil gayi hai toa kaisay plzz meri bhi help karna
My Name Ankit Kumar
My contact no - [protected]
eBay.in Customer Care's response, Jan 17, 2018
Verified Support
Dear Customer(Tapa das),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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