[Resolved] Ebay.in — Ebay refund pending for paisapay id: [protected]

vabsy

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400063
Website:	ebay.in

Hello,

Pls find attached refund mail from ebay.

Its been 29 days and I have sent my account statement 5 times to [protected]@ebay.com and must have called them a dozen times but everytime they promise that I will receive a refund but I have not yet received the refund.

I have also checked with my SBI Branch Manager regarding the ARN ref number eBay has provided. He has clearly stated that he or his bank cannot check anything from their end from this ARN ref number 74766517060708450306110.

My name is Vaibhav Agarwal and 5, 999 INR has been debited from my SBI savings account.

Pls look into the matter.

Thanks,
Vaibhav

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 17, 2017

Complaint marked as Resolved

Refund from eBay received after 35 days. Only after I filed a complaint at pehredar, I received a call from ebay support. In the call also, executive told me that they can only provide ARN number and no other proof. After that, again I raised the issue here and sent my bank statement to ebay people and so called ceo's at ebay. Shame on you eBay, you guys suck. Thanks to pehredar for all your support.

eBay.in customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

eBay.in Customer Care's response Dear vabsy,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Apr 01, 2017

Updated by vabsy THE LINK YOU HAVE SENT IS USELESS. IT DOES NOT ADDRESS MY ISSUE.

I have sent my sbi account statement again today on 1-April-17 for the 6th time to [protected]@ebay.com, ebayindia.[protected]@gmail.com, [protected]@ebay.com, Latif.[protected]@ebay.com, [protected]@ebay.com.

You guys have taken 32 days and still making me run for my money. You give me a fake ARN ref no and ask me to check with my bank. I have checked with SBI Bank Branch Manager and he has no clue about this number and says that he or his bank cannot check anything from this number.

I am sure action will be taken against you in due course.

Apr 07, 2017

Updated by vabsy Refund from eBay received after 35 days.

Only after I filed a complaint at pehredar, I received a call from ebay support. In the call also, executive told me that they can only provide ARN number and no other proof.

After that, again I raised the issue here and sent my bank statement to ebay people and so called ceo's at ebay.

Shame on you eBay, you guys suck.

Thanks to pehredar for all your support.