Ebay.in — Headphones | |||||
I had purchased iBall earphones from Ebay online shopping site costing Rs.300.The product is has quality issue -voice is not good /clear and gives a disturbing sound when plucked into the mobile.The Box also seems like the product had been used before and than returned. I raised a Claim with Ebay to return the product and refund the amount on 10th March 2016.But on 14th March 2016 when spoke to the Ebay Customer care -the executive informed that the product cannot be returned as the products having "Quality" issue are not covered under "Guarantee" and "Return"Policy as per the company Policy. I request the Forum to look into the issue. Was this information helpful? | |||||
|
eBay.in customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
4742
Pending
328
Resolved
2636
View all 4742 eBay.in reviews & complaints
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
View all eBay.in contact information
Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.
Regards,
Team Ebay