[Resolved]  Ebay.in — I was cheated

Address:Mumbai City, Maharashtra, 400095
Website:www.eBay.in

I ordered three products from eBay including a phone...got everything else except the sd card...at first I wasn't able to track the shipment because it said seller no longer with eBay...I was asked to wait for 10 days...the memory card finnaly arrived but it didn't work...I can't transfer files neither I can download anything to the card so I called again ebay again..I was promised a resolution in 10 days...I didn't recieve any calls from eBay...so I called them again and finally was told that my complaint was denied and I have to contact Samsung...I went to the Samsung service center which is in Grant road spending anther 200 in travelling but was turned down by them as they said it's not a real Samsung evo card but a fake one...Is this the way eBay has decided to cheat their customer s...I called again and a complaint was raised again and as usual I am still waiting for a resolution which I am sure will not be provided... it was pathetic service and I can't believe that a company like eBay sends fake and duplicate products to their consumers...it looks like they have found a way out to make money...the seller was removed from eBay before the product was delivered which was a smart way of cheating...now their paypaisa refund will only be applicable of I get a letter from Samsung which they refused because the product is not theirs...I have been cheated for the first time and I will fight for my right...I have already spent more than what was the amount of the product already and I will go to the consumer court now...it doesn't matter how much I spend but will fight against the fraud.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ajaz shaikj

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information