Ebay.in — Item not recived | |||||
Dear sir I had booked a mobile phone on date 18 may 2016, item id[protected], from shipper (Ynewism), and paid thru pay paisa id [protected]. The shipper does not pick the phone and the courier company aramex claims that they cannot trace the docket number [protected], they say that it has been lost. I have made numerous calls to ebay and finally after much difficulty i was able to complain in the resolution centre, i have asked for refund thru claim id 2025476, they said that they will respond in 72 hours but i have not got any reply or email Kindly take appropriate action in this Regards Bhupender bhatt Email: [protected]@yahoo.In And also [protected]@yahoo.com Mobile: [protected] and [protected] Was this information helpful? | |||||
|
eBay.in customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Bhupender,
Thank you for sharing your concern with us, We regret the inconvenience caused
We would like to inform you that we have already processed the refund request from our end on 12-Jun-2016.Please note that the refund takes 6-8 working days to reflect in your account.
If you wish, you may check with your bank using the following refund details:
Refund Reference Number: 22494843
Auth Id: 27005
However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.
For any further assistance on the same, you may contact us on our toll-free no - [protected], or via chat / email.
Regards,
Team eBay
Thank you for sharing your concern with us, We regret the inconvenience caused
We would like to inform you that we have already processed the refund request from our end on 12-Jun-2016.Please note that the refund takes 6-8 working days to reflect in your account.
If you wish, you may check with your bank using the following refund details:
Refund Reference Number: 22494843
Auth Id: 27005
However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.
For any further assistance on the same, you may contact us on our toll-free no - [protected], or via chat / email.
Regards,
Team eBay
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
4742
Pending
328
Resolved
2636
View all 4742 eBay.in reviews & complaints
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
View all eBay.in contact information
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com
Thanks & Regards,
Team Ebay