Ebay.in — Mismatch information about the product

Address:

500029

Hi and Greetings of the day. I am Purchased Intex ATOM Dual SIM Mobile Phone (Item ID:[protected] through ebay.in online shopping from seller "greendust_store" on 24.9.2015. Claim ID: 1308128 PaisaPay ID: [protected] Item number: [protected] As per Product description in the website on same day it additional feature is support Whats app. But there is no whats app application and also downloaded application also not supporting. I have snnipping tool snap shot and pdf file of the ebay website product information with me. And also applied for claim in ebay Id : 1308128, There are given this claim is not eligible. so kindly help me in this matter as early as possible. for any queries contact on + 91 [protected] or mail me on : [protected]@yahoo.com Thanking You Omprakash bathula