[Resolved] Ebay.in — Mobile MI xiaomi Redmi Note 4 | |||
New unit piece purchased online from ebay by paying online they have sent not working mobile. by giving them evidence of service centre of MI at Dadar brach we have sent them their letter from service centre that there is a instrument mother board problem and it is completely not working condition. However, ebay refuse to refund our money of Rs.12, 999/- nor rejected our claim mentioning we have to approach the manufacturer, as the manufacturer are not from India. Kindly help of as ebay selling without checking mobile their out of order faulty mobiles of costing very high. Also ebay took this Xiomi Redmi Note 4 32 GB from a seller name Ms. Lata Samdani Flat No. G2, Mangal Home Apartment, Azad Nagar Ujjain, MP Mobile:[protected]. attached required documents Was this information helpful? | |||
Jun 2, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support May 02, 2017 eBay.in Customer Care's response Dear Irene Sinha - Oports, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||
 2 Comments | |||
Comments
Further to my message, Paisapay ID: [protected], the ebay seller Ms. Lata Samdani Flat No.[protected]@, Mangal Home Appartment, AZAD Nagar Ujjain 456001 -MP. insisting us to continuesly go to service centre that we have already went to service centre and it is beyond repair and mother board crash. Why they cannot replace the purchased online phone where I have heard all other online shopper they replace unit if faulty. Where we can leave our job and run to service centre. Our money online purchase mobile for Rs. 12, 999/- is completely gone and wasted money. Consumer court our request please help.
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look forward to your favourable response.
We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home
Regards,
Team eBay