[Resolved] Ebay.in — Mobile phone not delivered. order: PaisaPay ID [protected] | |
Dear Sir/Madam,
I had sent the following mail for my complaint on 18th oct 2015 but today i have not received any positive feedback nor any of your representative had called me to solve the problem. when i called the customer care number i was told to call the seller on his mobile number ( [protected]) but his mobile is always switched off. So please solve my problem which is not refund but shipping of the product which was confirmed through ebay website.
(Previous Message :This is with respect to my order: PaisaPay ID [protected] which was confirmed after making a payment of Rs, 5000/- on 17/10/2015. But i got a message on my mobile on 18/10/2015 that my amount will be refunded (ECIT [protected]). I booked the handset beacuse the offer was attractive and even though there were other offers from flipkart & others, i didn`t enter as i had already made the payment with ebay and the above mentioned order was confirmed. So i request you to immediately dispatch the order.) Was this information helpful? | |
Complaint marked as Resolved
eBay.in customer support has been notified about the posted complaint. Verified Support Oct 27, 2015 eBay.in Customer Care's response Dear Satish Sasankan, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com Thanks & Regards, Team Ebay Verified Support Nov 07, 2015 eBay.in Customer Care's response Hi Satish Sasankan, Thank you for sharing your concern with us. We would like to inform you that we have already processed the refund request from our end on .Please note that the refund takes 6-8 working days to reflect in your account. If you wish, you may check with your bank using the following refund details: Refund Reference Number: ECIT[protected] However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further. For any further assistance on the same you may contact us on our toll free no - [protected]. | |
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