[Resolved]  Ebay.in — mobile purchased not in good working condition

Website:eBay.in

Please refer to following comn:
Order confirmation: PaisaPay ID [protected]
Hi Lt Col Mahesh,
Thank you for shopping on eBay! Your order is now confirmed. Please note the PaisaPay ID [protected] as a reference for your records.

The handset received is not in good condition and the company when contacted assured solution through email comn several times as also info the seller that whose details are as under:
Name: Gajendra Patel
Email Id: [protected]@gmail.com
Contact Number: [protected]
Thereafter the company is not attending to my email comn except info me that they have expedited the process for resolution from the seller. Refer the ebay mail thread (eBay Guarantee? SR#[protected]
The set was bought online with provision under eBay Guarantee.
Request provide relief
Regards
Colonel M S Gill
Indian Army
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Jul 31, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2018
eBay.in Customer Care's response
Dear Customer(M S Gill),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Comments

Received damaged product earphones from Gadgets club, bangalore, karnataka india. I want my money or else product needs to be replaced as soon as possible kindly recollect the product
eBay.in Customer Care's response, Jul 3, 2018
Verified Support
Dear Krishna(krishna_chukka),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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