[Resolved] Ebay.in — Money deducted from bank account but no confirmation from ebay.in | |||
On 9/11/15 I bought an item for Rs 2749 after applying 10% discount coupon in short paying Rs 2474.10 to ebay. Money was debited from my SBI Account, but the order was not confirmed . Accordingly, I called eBay customer support they told me that i will get a call from eBay within 72hrs regarding this issue and i will either get a refund. but its already 72hrs and i have not got any calls from eBay. As the promised deadline has already crossed can you give me any suggestions of what is to be done?? Was this information helpful? | |||
Complaint marked as Resolved
eBay.in customer support has been notified about the posted complaint. Verified Support Nov 13, 2015 eBay.in Customer Care's response Dear june6, Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern. Regards, Team Ebay | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
4742
Pending
328
Resolved
2636
View all 4742 eBay.in reviews & complaints
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
View all eBay.in contact information
" I HAVE MADE A TRANSACTION AND MONEY HAS BEEN DEBITED FROM MY SBI ACCOUNT. THE PAYMENT WAS SUCCESSFUL IN BANK SITE, BUT IT AUTOMATICALLY RETURNED TO EBAY PAGE WITH AN ERROR MESSAGE.
NOW, THE TRANSACTION IS NOT VISIBLE IN THE "BOUGHT LIST”, THERE IS NO CONFIRMATION OR TRANSACTION ID FROM EBAY OR CONFIRMATION FROM PAISA PAY. WHICH LITERALLY MEANS THAT EBAY HAS RECEIVED THE PAYMENT BUT MY ORDER WAS NOT CONFIRMED."
AND THAT CLEARLY MEANS THAT THERE WAS NO PAISAPAY ID OR CLAIM ID FROM EBAY'S END.
ALL I HAVE IS A ESCALATION ID: 046495
eBay has stolen my money.. Now eBay is trying trick me with these confusing statement