[Resolved] Ebay.in — My product is not delivered | |||||
Mai ashis datta west bengal siliguri se, pichle mahine ki 14-10-15 me maine ebay se 1 sandisk ka micro sd card kharida(prepaid order) jiska ebay paisa pay id hai [protected], assured kiya gaya tha 28-10-15 ke andar mujhe yeh product mil jayega, seller ne isse india speedpost me dispatch kiya jiska awb no hai EP[protected]IN, 27-10-15 se yeh mumbai se west bengal ki siliguri yani k mere destination k liye dispatch kiya gaya, fir bhi aj tak iska koi trace hi nehi hai, tracking update bhi nehi ha, ebay se mujhe help mila hai sirf itna hi k mere money refund hoga, par mijhe mera product chahiye 128gb ka memory card hai, mai ebay se aur india speed post jaise is gov service yehi question karta hu kya yehi service hai? mere area me sab courier service available hai, to kiun aise ghatiya service me deke mera product trace less bana diya????!!! mujhe within 72 hrs mera product chajiye kaise bhi ho, my contact no [protected], pl help me Was this information helpful? | |||||
Complaint marked as Resolved
eBay.in customer support has been notified about the posted complaint. Verified Support Nov 03, 2015 eBay.in Customer Care's response Dear Hiraktech, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com Thanks & Regards, Team Ebay | |||||
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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
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Thank you for sharing your concern with us, We regret for the inconvenience caused.
We would like to inform you that we have already processed the refund request from our end on 10-Nov-2015.Please note that the refund takes 6-8 working days to reflect in your account.
If you wish, you may check with your bank using the following refund details:
Refund Reference Number: EPU[protected]
However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.
For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.
Thanks & Regards,
Team Ebay