[Resolved] Ebay.in — No refund after item bought from ebay.in is returned to seller | |||||
I purchased a "mxq android 4.4 tv box"[protected] on 26/04/16 costing 2, 699.00. However the device was not working when i received it. So i returned it on 9/5/2016 by speed post (Ee[protected]in). The seller again shipped the device again. But the device which was sent the second time was also not working. Seller has agreed that they are ready for refund and told me to ship back the device. I have returned the item again by speedpost ee[protected]in on 31/5/16. Item was delivered to them on 3/6/16. I have written to the seller for initiating the refund but there is no more reply from them now. When i contacted ebay they told me the claim has been closed and i have to contact the seller personally. Before closing the claim i had a conversation with ebay at 09:58:29 am on 29-may-2016 and have mentioned that the item which i received the second time was also not working. They told me to ship back the item to the seller since the seller has agreed for refund and to trust the seller since the seller has a good rating. Claim id is : 1940889. Paisapay id : [protected] Mail from the seller is attached for reference. Regards O. Tombi singh Was this information helpful? | |||||
Jun 13, 2016 Complaint marked as Resolved I have got the refund from the seller. eBay.in customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Thanks, I am happy to tell that I have received the refund.
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