[Resolved] Ebay.in — not got refund | |||
myself bhanu, and i have purchase online swipe halo value8 tablet and the cost was 6602/- including tax from ebay, but in that some problem, i return the item and my paisa pay id is [protected] and invoice number is MX/6815//12-13 and the record no. is 12873 and it was dispatch by aramex courier and dispatch no. is [protected] was already resolved for refunf from ebay. they told my refund money they will send by dd or cheque on my registered address with in 2 weeks, but i didn't recieved anything, i wait very long time, and i mny many times call and send emails but nobody reply, and now already more than 10 months but still noo reply and not refund process also, so its a fraud and fake company b the courier details also from which i send the tablet and the ebay also told they will refund my courier money also 590/- Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Bhanurajput, We have taken a note of your details and will get back to you with a resolution at the earliest.
Reply
Dear Bhanurajput, Thank you for sharing your concern with us.
We at eBay provide 30 days of purchase protection i.e. eBay Guarantee*.
But as per eBay policies products with Manufacturer warranty are excluded from eBay Guarantee* coverage as you can visit nearest Authorized service center of the Brand and get the issue resolved.
As per our records your eBay guarantee claim has been rejected completely as per the procedure because the item was found under manufacturer warranty and the reshipment was not done as per the eBay guidelines, so eBay will not be able to intervene in the same. We would request you to kindly get in touch with the seller and resolve issue amicably.
We at eBay provide 30 days of purchase protection i.e. eBay Guarantee*.
But as per eBay policies products with Manufacturer warranty are excluded from eBay Guarantee* coverage as you can visit nearest Authorized service center of the Brand and get the issue resolved.
As per our records your eBay guarantee claim has been rejected completely as per the procedure because the item was found under manufacturer warranty and the reshipment was not done as per the eBay guidelines, so eBay will not be able to intervene in the same. We would request you to kindly get in touch with the seller and resolve issue amicably.
saller sent me the thick paper packings (Thermocol) only
saller sent me the thick paper packings only without including the ( 8gb Samsung Micro Sd Card ) inside of it, it is missing, i ordered ( 8gb Samsung Micro Sd Card ), but it is not inside the parcel... i called the seller but he refused to help me, GIVE ME MY MONEY WHICH I PAID FOR ( 8gb Samsung Micro Sd Card )
PaisaPay ID : [protected]
Claim ID is : 496351
saller sent me the thick paper packings only without including the ( 8gb Samsung Micro Sd Card ) inside of it, it is missing, i ordered ( 8gb Samsung Micro Sd Card ), but it is not inside the parcel... i called the seller but he refused to help me, GIVE ME MY MONEY WHICH I PAID FOR ( 8gb Samsung Micro Sd Card )
PaisaPay ID : [protected]
Claim ID is : 496351
Dear Pritesh, We have taken a note of your details and will get back to you with a resolution at the earliest.
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