Ebay.in — Not refunding my money and the product delivered to wrong address

Address:	Chennai, Tamil Nadu, 600113
Website:	www.ebay.in

I claim id: 1913876
Paisapay id: [protected]
Item number:[protected]
Seller id: friendzkart
Date claim opened:[protected]

I am in follow up with ebay since 15 march and they are just passing time by givning me bulls around i ordered product and for which i entered my old address which is in buit saved in my ebay account and after placing order i realized address needs to be changed therefore i called them they told me to get in touch with the seller directly i called the seller immediately after 2 min told him the situation messaged him the new address and also emailed through ebay site to the seller to change the address, waited for 10 days for the product to be shipped and in between also i tried calling these guys to confirm that the product should be deleivered to right address, they keep telling me we cant do anything untill unless seller dont dispatch the product and that too they said that we cant follow up with the seler you have to, that i did already and din got any response from the seller and after 12 days when seller shipped the product address was not changed, i called blue dart courier services to cancel as address was wrong they said seller has to cancel it, tried calling seller he didnt responded, tried calling ebay they said cant do anything let the product be deleivered will refund your money, now the product has been deleivered to wrong address and i opened the claim also for refund and they have closed it saying product deleivred, insane people they have everything in their recored how many times i called and email i had send to the seller to deleiver the product to corrct address.. Still they are such a pathetic team sitting in back office fooling customer, the product was only for rs 120 which i dont care but their service is what i will not have entertain in india, so that they keep on foling other as well they have to apologize and refund now, will try my full to make them realize what indian consumer are capable of...