Ebay.in & Paisa Worth — Recron certified bliss bed pillow, received in worst condition and returned back to the customer. Not yet reimbursed even after 3 months.

Address:Panipat, Haryana, 132103
Website:ebay.in

Hi Team,
I brought Recron Certified Bliss Bed Pillow -(16X24)CM, White, quanthity 5 through ebay.in website for Rs. 2090 and paid the money via PaisaPay on[protected] and the ID is [protected]. The transaction was successful and they supplier delivered the product. when I received the item noticed that the pillow is not in good shape and it is in worst condition . So I spoke to ebay customer care.
They requested me to register a complaint, I too did the same as suggested by the representative. I got a reply saying that they wil resolve the issue or call back to me with in 72 hours.
As I have not received any call by ebay . again I sent a mail to ebay with all the details. on[protected]. Again after 5 days I called the customer care. they replied me to send the photo copies of the item received. I sent all the detail with pictures of the item received. Since after 10 days I have not received any information from them. Again I called the customer care and they replied that they have messaged me in ebay site itself instead of replying back to me to my mail or to my phone. Then I noticed that they asked me to return the goods to the supplier. the details of supplier
Name:- ravinder goel
Address:-paisa worth sanoli road panipat,
panipat, India 132103
mobile no:-[protected]
On Nov 22nd I tried to send the item through Professional courier which cost me again Rs.600. Due to rain disaster in chennai the goods didnt reach in time to the supplier and they received it on 1st december.
when I called the ebay customer they said since i have not replied for a long time they had closed the issue and I need to directly contact the supplier and get back the money.
From that time onward I am speaking the the supplier Mr. Ravindra goel, who is cheating me saying I will do it today Sir.. But till now I have not received any money form them.
Nowadays when I call him he is not picking the call.
Please any one can help me to resolve this issue.
+4 photos
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Dear Natrajstar,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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