[Resolved]  Ebay.in — Product delivered to the buyer,remittance not process

Address:382443

HI,
As per my case, i do not have any result till now, We have many mails from your side but no Solution we have received.

We are one of the ebay's seller and sells Oxidized Temples in the name of BestDiscount14. We contacted you regarding the case details as below :

Buyer's Name : Ajay Lal
Paisapay Id [protected].
Courier name:BLUE DART
Airway bill number:[protected]
Item :TEMPLE / OXIDIZED COPPER TEMPLE / POOJA MANDIR / MANDAPAM 15" x 30” x 42”
Item #[protected]
Sale Date : 20 Oct 2016
Date of Delivery 11 November 2016
Time of Delivery 15:24
Recipient Ajay Lal

We have sent our product via ebay's preferred logistic partner but have faced lots of trouble to make the deal successful. Thanks to our buyer Mr Ajay for his support and co-operation otherwise its not possible now a days to reply on ebay and its logistics. We and our buyer have contacted ebay and logistic department several times to get the product delivered at the right place but they failed. After contacting them several times the product is now delivered to the buyer. And once again thanks to our buyer who accepted very late delivery.
Now after getting the product delivered to the buyer, still on ebay's portal it shows that the product is been returned to the seller while as the product is been delivered to the buyer. Kindly make sure for the delivery from buyer as well as from your logistic team and relised our payment soon. Do revert us for the same.
As per above matter, we have mail sevral time ( attached mail copy) and we have telephonic talk also, but we could not get the solution of any of my conversation.we have also send the copy of blue dart as a proof as below,
Feel free to ask for any queries

Proof of Delivered Item, Screen shot from Blue Dart

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TrackDart ™ - Tracking Details

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Waybill No : [protected] Reference No : -

Pickup Date 22 October 2016
From Ahmedabad
To Howrah City
Status SHIPMENT DELIVERED
Date of Delivery 11 November 2016
Time of Delivery 15:24
Recipient Ajay Lal

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Howrah City Shipment Delivered 11-Nov-2016 15:24
Howrah City Shipment Out For Delivery 10-Nov-2016 12:55
Howrah City Consignee Refused To Accept 10-Nov-2016 10:10
Howrah City Contact Customer Service 10-Nov-2016 10:09
Howrah City Shipment Out For Delivery 03-Nov-2016 12:44
Howrah City Consignee Not Available 02-Nov-2016 15:20
Howrah City Shipment Out For Delivery 02-Nov-2016 12:06
Howrah City Shipment Arrived 02-Nov-2016 11:03
Ccu Bda Warehouse Shipment Further Connected 28-Oct-2016 19:52
Ccu Bda Warehouse Shipment Arrived At Hub 28-Oct-2016 19:24
Ahmedabad Hub Shipment Further Connected 23-Oct-2016 04:24
Ahmedabad Hub Shipment Arrived At Hub 22-Oct-2016 23:54
Bareja Epu Shipment Further Connected 22-Oct-2016 23:00
Bareja Epu Shipment Arrived 22-Oct-2016 19:19

Till date we have not received my fund/remittance amount in my account

Thanks and regards,
Sahil Shah
+91 [protected]
bestdiscount14
Mail:-bestdiscount.[protected]@gmail.com
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Mar 16, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2017
eBay.in Customer Care's response
Dear bestdiscount14,

We're sorry to hear about your experience. Since we can't reach you via Social Media, you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay
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