[Resolved] Ebay.in — Product neither received nor got refund | |||||
I purchased New Imported Xiaomi Redmi 4A Duos Dua from ebay on 26th of June. On the next day I got the mail that your product has been shipped by ARAMEX courier service. On 4th day I got the mail that the Item has been delivered successfully. But in reality I doesn, t got my product. I track down the history using tracking courier service. So I found that the product has been delivered to wrong address. I am a residential of State Maharashtra and the tracking record was showing me some other. I called to the courier service, they told me that the product has been returned to the ebay. I contacted to the ebay again, they told that you have to wait up to 6th of july then you can raise the claim. I raised the claim on 6th of july. The seller contacted me on 7th of july and told me that your product has returned to us. And your payment will be refunded within 3-4 days. At the evening of 7th july, the mail came from ebay that your claim has been rejected because the product has been delivered to you. I called lot many times to the costumer care of ebay several time, everytime they are saying me to keep a patience from last 8 days, and now they closed my claim. I neither got my product nor getting my refund. Was this information helpful? | |||||
Aug 11, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 eBay.in Customer Care's response Dear nb.bhawarkar, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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