[Resolved]  Ebay.in — product not working.

Address:175124

I ordered a phone refurbished lenovo zuk z1 on 09/08/2017. It was delivered on 21/08/8017. It was not working, it just stuck on boot. I took it to service centre, he just formatted the phone and phone is now working. But know no sim card is working (No service). I called ebay to return the product, they told me, no return available as per ebay policies and told me to go to service centre that it is in 6 month manufacturing warrenty. When i went to service centre, they told me that we will not repair this phone. Niether warrenty nor return. I dont know wgat to do now.

Name - ishan gautam
Address - vpo - pandoh, teh - sadar distt - mandi.
Phone - [protected]
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Oct 10, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Sep 03, 2017
Updated by Ishan Gautam
Now i got a call from Ebay . A person told me that we will refund your amount. He asked me to share the information of my card through which i paid . I didnt gave the detail . Please help
Verified Support
Sep 04, 2017
eBay.in Customer Care's response
Dear Ishan Gautam,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Sep 04, 2017
Updated by Ishan Gautam
I dont know how many time i tried to contact you. No one able to solve the issue. Ebay is not reliable at all.
Complaint comments 

Comments

Samsung j7 ka back cover order kiya .lekin product jo mangaya wo nahi aaya.. or size se leker uska material uska rate sab fake hai. Isse pata chalta hai eBay fake company hai. Maine call bhi kiya but koi response nai mila.plse contact me on [protected]
eBay.in Customer Care's response, Sep 5, 2017
Verified Support
Dear H Arsh Routela,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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