[Resolved] Ebay.in — Received defective product.

Aakar Srivastava

from Lucknow, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226006
Website:	Ebay app.

Sir/madam,
I ordered dell vostro 15 3558 laptop of rs.25599 on 19th august 2016 and pay through online. I receive laptop on 27th august 2016. When i start laptop it shows only white screen along with beep-beep tone.
Please sir/madam help me with this regard as rs.25599 is not a small amount
Yours faithfully.

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Sep 30, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by Aakar Srivastava Sir/Madam,
I ordered Jockey Trackpant of Rs. 499 on 16th August 2016 and pay through Paytm wallet but the sellar does not ship the product within specified time limit. So I request them to refund my money but till now I do not got my money back neither I got any mesage from them.
Please help me with this regard.
My PaisaPay Id is-: [protected].

Aug 27, 2016

Updated by Aakar Srivastava The item is also different as it was described in the ebay app. The app showing colour of laptop is grey but I receive black and I ordered Windows 10 operating system but it has a sticker in keyboard showing Ubuntu operating system.

Verified Support

Aug 30, 2016

eBay.in Customer Care's response Dear Aakar Srivastava,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay