[Resolved]  Ebay.in — Recieved Item Damaged

I ordered New OEM Micromax Canvas DOODLE A111 | HIGH QUILTY COMPATABLE BATTERY 3000mAh (Item ID:[protected] on 27-Dec-2014 from the seller br_webtraders. The payment was made by net banking and the PaisaPay ID were [protected]. They shipped my item on 30-Dec-2014 with reference of DTDC courier ( AWB Number )Z37675034. But the DTDC AWB number was wrong and the actual AWB Number was Z37675101. On 06-Jan-2015 I received my item. The item is in Damaged condition and I contacted them via phone, but the number was not working and via email they inform me that they will send the replacement on 07-Jan-2015. But they dont send the item. Please do the needful.