[Resolved]  Ebay.in — Refund not received

Address:400063
Website:www.ebay.in

Date of incident - 1st october 2015. I received a product from ebay on 24th september which was not working. On 1st October, I filed a return request and asked for my refund. for next 20 days there was no action taken despite me calling you many times. on 24th October I got a mail from [protected]@ebay, com who has undersigned himself as Vinay Pandey, SME logistics, Ebay.in. Vinay wrote in the mail that a fedex person will come to my home to collect the item and I have to give him the printout that he had sent me. they have received the product and did not refund my money. this complain is pending for last 50 days. Tracking number of shipment:[protected]
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Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2015
eBay.in Customer Care's response
Hi rajatluthra91,

We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you.

Thanks & Regards,
Team Ebay
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