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[Resolved]  Ebay.in — Refund of my Money

Address:Sivasagar, Assam, 785640
Website:ebay.in

I purchased a product (HP compact battery for Laptop)against Paisapay ID-[protected] from ebay.in but unfortunately the product was which I was received is bad conditions. So, I complain to the company and then they raised a Claim ID[protected]Sept.2015) and requested to me send it back to the seller. Then I send it to the seller by DTDC courier and scan copy of the courier which I will be send through [protected]@ebay.com . But after at least 50 Days of my claim no any resolution provided to me by the company.
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May 15, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2015
eBay.in Customer Care's response Dear Smriti Bailung,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Nov 17, 2015
Updated by Smriti Bailung After already I contact customer care executive and promised me that my refund under Claim adjuster handling and they call back you and resolution solve but 50 days of expiry no any resolution found me from the company.
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Comments

Dear Smriti,

Thank you for sharing your concern with us.

We would like to inform you that we have already processed the refund request from our end on 22-Nov-2015.Please note that the refund takes 6-8 working days to reflect in your account.

If you wish, you may check with your bank using the following refund details:
Refund Reference Number: DBOI[protected]


However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.

For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.

Thanks & Regards,
Team Ebay
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