Ebay.in — Seller sold duplicate item with false 1 year warranty

Address:

Mumbai City, Maharashtra

Last year I have purchased Samsung Galaxy S3 for Rs 20999/- (Order Bi [protected]) from the seller id mobihub13 with one year warranty in the name of Satyanarayan Gummalla. Recently my phone outgoing calls were stopped and showing not registered on network. I have visited Samsung Customer Service, mumbai. They checked phone IMEI NO and informed that this number is not registered in Samsung site. Hence this phone in not original and does not come under warranty. When I told I will pay the repair charges still they told they dont do repair since it is duplicate phone. E bay has reputated site and I do my online purchases from your site. Recently also I bought Dell Laptop battery from E bay site. If a customer have such bitter experience with your seller how can anyone dare to purchase any item from your site in future? Further i would like to know what action you are going to take such type of fake seller and in which way you can help me. Even I tried to visit the address which was given in my invoice. The shop was closed and put an pamplet that mobile repairing is done here. I sent same reply to you from my ebay id to seller on Feb 24th and to you on Feb 26th. Till now I did not get any reply. From [protected]@gmail.com, (M) [protected] n [protected]