[Resolved]  Ebay.in — Selling degradable phones

Address:	600007
Website:	eBay.in

This is 2nd complain in regards with eBayin product sold by Sarf trading bill number [protected]. 1st complain was made on 28 October and there has been no revert for it by eBay.in. This is worst experience every had with a online shopping. They seems to very unprofessional and degrade website selling old and bad stock of phone to there customers. In 1st complain letter had mention wheen we receive the phone it was kept on charging and then after using it for 20 to 30 minutes it says battery level is at 60% when charged again it showed as charged and again batter power came down. It started heating. Got a message for a software update, hence updated software and a magic happened, there was no network on the phone. Even after trying manual network settings there was no results found. Checked sim card there was no issue. Took the phone next day to Htc service centre and it was a shock to hear from Htc that eBay.in is not authorised to sell there phones. Which means eBay.in is not selling original box pack phones from Htc. Even the response from eBay.in services centre was very bad they just kept on repeating contact Htc and were very unhelpful and unprofessional service was given. A call back was promised from a manager called Hussain and there has been no revert for it. When ask on a advisor at contact centre to transfer call to Hussain who is taking care of this issue was told no manager works in morning. This is a wonderful service one expect from an international brand like eBay.in After a lot of hardship and was able to get a letter fron Htc tell the phone no good and claim are true. All i want is now a refund of my money. Have attached a copies of bill and letter from Htc. A humble request to please check amd revert asap. Thanks.