Ebay.in — Sends defective, not working/non functioning products to the customers and harassments customers for getting a replacement for the same!!!

Address:400063
Website:www.ebay.in

Respected sir/madam, please kindly do me a favour and please read the whole entire body!!! I am sorry to inform you that i myself had purchased a tissot chronograph black dial gold color rim steel strap mens wrist watch's (Item id:[protected] on 26th march 2016 at approximately around at 06:55pm through ebay.In (Paisapay id: [protected]) by their own seller: smart-spend (117). The payment of rs. 5, 799.00 amount was made through cash on delivery on 29th march 2016 on the date of delivery of the following parcel (This month and yesterday only) at the following approximately time between 02:30pm that was yesterday's afternoon only and moreover the payment of 5, 799.00 amount was made to the bluedart's courier guy who came to deliver my parcel (Tracking id: [protected]). I instantly opened the parcel after the bluedart's courier person left my house after successfully collecting the payment of rs. 5, 799.00 amount and after successfully delivering my watch and after that when i opened my parcel, i was very much shocked and very much disappointed to see that from the very begaining that why is my tissot chronograph black dial gold color rim steel strap mens wrist watch's (Item id:[protected] second hand was not working properly, it's getting stopped automatically after each and every 2 hours and after that i need to press the first right-side hand button everytime to get it started/working again and moreover there is some problems with the date display also as the date is not changing automatically which i had noticed and moreover the time and date adjustable key is also not working/functioning properly!!! Is it a defect or the function of this above mentioned watch is like that only because i think it should not function strange like this since no other watch in the entire universe performs strange like this one and moreover i think that the unit of the above mentioned watch that i had received from you sir, is defective as previously the tissot chronograph black dial leather strap silver color rim mens watch (Other product/item of same brand tissot watch which i had purchased from the same seller at ebay.In) item number:[protected]Paisapay id: [protected]) which i had purchased from you sir, before purchasing this watch is working absolutely perfect and is a top notch product/item but this tissot chronograph black dial gold color rim steel strap mens wrist watch is not working properly at all as being described. All the watch's hands such as the hours, minutes etc are working properly but the watch's second hand is not working properly, it's getting stopped automatically after each and every 2 hours and after that i need to press the first right-side hand button to get it started/working again and moreover there is some problems with the date display also as the date is not changing automatically which i had noticed and moreover the time and date adjustable key is also not working/functioning properly!!! Waiting for your reply and sir, you can take as much time as you need for your research and inform me @ asap with correct information. Please tell me truly and sir, please be brutally honest with me in this matter and moreover i am not at all satisfied with the product/item that i had received from you because according to me, it's a defective product/item and i am very much disappointed and i am hoping that you would solve my problem as soon as possible and provide me a brand new fresh product/item of the very same watch best from all others 100% prefect working condition tissot chronograph black dial gold color rim steel strap mens wrist watch as i am in need of that particular product, i don't need my amount/money back!!! Please acknowledge if you get time and forgot to inform you sir, i had also raised a replacement claim against this defective product/item of tissot chronograph black dial gold color rim steel strap mens wrist watch's (Item id:[protected], (Claim id: 1833654)!!! I also tried to call the seller: smart-spend (117) through his personal provided contact number at ebay.In[protected] but for the entire whole time, his phone number is out-of-reach!!! I tried to contact him multiple times through his personal provided contact number at ebay.In[protected] but for the whole time, his phone number is out-of-reach!!! I also tried to contact him through multiple methods such as email!!! I even send him personally 3-4 emails but he didnot dare to reply me back!!! I am very much afraid after all this that this seller: smart-spend (117) is a fraud and moreover is also a scam!!! Please sir/madam, kindly do the necessary and help me out of this fraud and scam by this seller: smart-spend (117)!!!
With regards,
Milly das, kolkata
No. :- c-22/6, kalindi housing estate, near hockey field,
Kolkata, west bengal - 700089
+6 photos
Was this information helpful?
No (0)
Yes (0)
eBay.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Milly,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information