[Resolved]  Ebay.in — Sony xperia c4 service denied at sony service centre

Address:Khordha, Odisha, 751004
Website:ebay.in

Dear sir,
This is unfortunate to advise that the sony experia c4, imei no.[protected] that i purchased from ebay, seller sarf trading vide order no. [protected] on 04.11.2015 has developed touch screen problem. I submitted this at the local sony authorised service centre sree laxmi services, balasore, odisha on 31.05.2016. Although they have advised me that the defect is a manufacturing defect and promised to replace the touch panel within 7 days, they told verbally after 3 days that since it was a online purchase and the set was manufactured in hong kong they would not provide me any service even though there is warranty.
You are requested to advise me urgently how to get this service.
Regards
Sumanta panda
91-[protected]
Mail id: sumanta. [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
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Dear sumantapanda01,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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